Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by ReForm®. Throughout the site, the terms “we”, “us” and “our” refer to Roee Haim Revivo LLC d/b/a ReForm®. ReForm® offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service & Sale (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any Services.
Any new features or tools added shall also be subject to these Terms. You may review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on the website. Your continued use of the site constitutes acceptance of those modifications.
Our store is hosted on Shopify Inc., which provides us with the ecommerce platform used to process transactions and deliver our Services.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction in the use of this Service.
You must not transmit worms, viruses, or destructive code.
A breach or violation of any of these Terms will result in termination of access.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that content, excluding credit card information, may be transferred over networks unencrypted and modified to adapt to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without written permission.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Material is provided for general use and should not be relied upon exclusively.
We may update content at any time but are not obligated to.
SECTION 4 — MODIFICATIONS TO SERVICE & PRICING
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service without notice.
We are not liable for modifications, price changes, or discontinuation.
SECTION 5 — PRODUCTS OR SERVICES
Certain products may only be available online and in limited quantities. Products are subject to return or refund according to our Refund Policy.
We strive for accurate product representation but cannot guarantee screen-accurate color display.
We reserve the right to limit product sales, limit quantities, discontinue items, and refuse orders.
SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse orders. We may limit or cancel orders placed under the same name, email, card, billing address, or shipping address.
You agree to maintain current, complete, and accurate account, billing, shipping, and payment details to ensure transaction completion.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
We may offer access to third-party tools without control or monitoring.
Use of such tools is at your own risk and subject to the terms and conditions of the applicable third-party provider.
Future features and updates will also be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
Third-party content may appear on our Site.
We are not responsible for the accuracy, legality, quality, products, services, or content offered by third-party websites or providers.
Complaints or claims regarding third-party products or services should be directed to the applicable third party.
SECTION 9 — USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS
By submitting content, including comments, ideas, suggestions, proposals, reviews, or other materials, you grant us unrestricted rights to edit, reproduce, use, publish, translate, distribute and otherwise use such content in any medium, subject to applicable law and our Privacy Policy.
You agree that your submissions will not violate the rights of any third party or contain unlawful, abusive, defamatory, obscene, fraudulent, or malicious material.
We may, but are not obligated to, monitor, edit, or remove content that we determine to be inappropriate or in violation of these Terms.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the Site is governed by our Privacy Policy.
SECTION 11 — ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other matters.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate at any time without prior notice, subject to applicable law.
We undertake no obligation to update, amend or clarify information except as required by law.
SECTION 12 — PROHIBITED USES
You are prohibited from using the Site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any applicable international, federal, state, provincial or local regulations, rules, laws or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code;
(h) to collect or track the personal information of others unlawfully;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, Site, other websites or the Internet.
We reserve the right to terminate your use of the Service or Site for violating any prohibited use.
SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
Your use of the Service is at your sole risk.
Except where expressly stated otherwise, the Service and all products and Services delivered to you through the Service are provided “as is” and “as available.”
To the fullest extent permitted by applicable law, we disclaim all warranties and conditions of any kind, whether express, implied or statutory.
We shall not be liable for indirect, incidental, special, punitive or consequential damages, including lost revenue, lost savings, lost profits, lost data, replacement costs or similar damages, except where such limitation is prohibited by applicable law.
SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend and hold harmless Roee Haim Revivo LLC d/b/a ReForm®, and our affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors and suppliers from any claim or demand arising out of your breach of these Terms, violation of applicable law, or violation of the rights of a third party.
SECTION 15 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.
Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 — TERMINATION
These Terms remain effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you cease using our Site.
We may terminate or suspend your access if, in our judgment, you fail or we suspect that you have failed to comply with any provision of these Terms.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with policies and operating rules posted by us on this Site, constitute the entire agreement between you and us regarding your use of the Service.
Our failure to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.
SECTION 18 — GOVERNING LAW
These Terms are governed by applicable United States federal law and the laws of the State of Wyoming.
However, for purchases, subscriptions, returns, billing and disputes, Section 19 — Terms of Sale controls.
SECTION 19 — TERMS OF SALE
1. IMPORTANT INFORMATION
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MAY APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, UNLESS YOU OPT OUT AS PROVIDED BELOW OR APPLICABLE LAW PROVIDES OTHERWISE.
BY PLACING AN ORDER FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF YOU:
(A) DO NOT AGREE TO THESE TERMS;
(B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) THE LEGAL AGE TO FORM A BINDING CONTRACT WITH ROEE HAIM REVIVO LLC; OR
(C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
These Terms apply to the purchase and sale of products and services through the ReForm® website (“Site”).
These Terms are subject to change by Roee Haim Revivo LLC d/b/a ReForm®, referred to as “ReForm®,” “us,” “we,” or “our,” without prior written notice at any time in our sole discretion, subject to applicable law.
The latest version will be posted on this Site. You should review these Terms before purchasing products or services available through the Site.
2. Order Acceptance and Cancellation
You agree that your order is an offer to buy, under these Terms, all products and services listed in your order.
All orders must be accepted by us or we will not be obligated to sell the products or services to you.
We may choose not to accept any order in our sole discretion.
After receiving your order, we will send you a confirmation email containing your order number and details of the items ordered.
Acceptance of your order and formation of the contract of sale between ReForm® and you will not occur until you receive your order confirmation email.
3. No Medical Advice; Accuracy, Completeness, and Timeliness of Information
The material on the Site is provided for general informational purposes only and is not intended as medical advice or as a substitute for seeking advice from a qualified healthcare provider.
The statements made on this Site have not been evaluated by the Food and Drug Administration.
You should consult your healthcare provider before using any dietary supplement or relying upon health-related information provided by ReForm®.
We have made reasonable efforts to display product information, images and colors accurately, but we cannot guarantee that the display of any device will be completely accurate.
The Site may contain historical information that is provided for reference only.
We reserve the right to modify the contents of this Site at any time but have no obligation to update information except as required by law.
ReForm® does not guarantee that you will accomplish any particular health or wellness goal. Individual results may vary depending on factors unique to each individual.
Resilia uses essentially this same medical-advice/individual-results structure in its Terms of Sale.
4. Prices and Payment Terms
(a) All prices posted on this Site are subject to change without notice.
The price charged for a product or Service will be the price in effect at the time your order is placed and will be set out in your order confirmation.
Price changes will apply to future purchases or subscription renewals only as permitted by applicable law and after any notice required by applicable law.
Posted prices may not include applicable taxes, shipping or handling charges unless expressly stated otherwise. Applicable charges will be displayed during the ordering process.
We are not responsible for typographical, pricing or other errors in an offer and reserve the right to cancel orders resulting from such errors.
(b) By submitting payment information, you represent and agree that:
(i) you are authorized to use the payment card or account provided;
(ii) all payment information you provide is complete and accurate;
(iii) you will be responsible for any fees charged by your financial institution; and
(iv) sufficient funds or credit are available to pay all amounts due.
We and our third-party payment service providers may request and receive updated credit card information from your card issuer, including updated card numbers and expiration dates.
If such information is provided, your stored billing information may be updated accordingly.
We are not responsible for fees or charges imposed by your bank or card issuer.
5. Automatic Renewals
If you purchase a ReForm® subscription, you will automatically be charged on a recurring monthly basis until you cancel.
Each recurring charge will generally occur on or around the same calendar date each month as your initial subscription purchase date.
YOUR SUBSCRIPTION WILL CONTINUE UNTIL YOU CANCEL. IF YOU DO NOT CANCEL YOUR SUBSCRIPTION BEFORE YOUR NEXT SCHEDULED BILLING DATE, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR ANOTHER BILLING PERIOD AND PAYMENT WILL BE AUTOMATICALLY PROCESSED USING THE PAYMENT METHOD ASSOCIATED WITH YOUR SUBSCRIPTION.
Unless otherwise disclosed at checkout, subscription orders renew every 30 days.
The products, quantities and recurring price applicable to your subscription are those disclosed to you at the time of purchase and/or shown in your subscription account.
You may cancel your subscription at any time before your next scheduled billing date through your customer subscription portal or by contacting us at royshopify012@gmail.com.
Cancellation requests received after a scheduled recurring charge has already been processed will apply to future subscription periods.
Canceling a subscription does not automatically cancel or refund a renewal order that has already been processed.
Subscription renewal orders are subject to our Refund Policy.
We may refuse to renew a subscription in our sole discretion.
This is the core auto-renewal protection Resilia also places directly in its Terms of Sale.
6. Shipments; Delivery; Title and Risk of Loss
(a) We will arrange for shipment of products to you. Please review the applicable product page and Shipping Policy for available delivery options and estimated delivery times.
You are responsible for shipping and handling charges disclosed during the ordering process unless shipping is expressly offered free of charge.
(b) Title and risk of loss pass to you upon our transfer of the products to the applicable carrier, to the extent permitted by applicable law.
Shipping and delivery dates are estimates only and cannot be guaranteed.
We are not liable for shipment delays caused by carriers or circumstances outside our reasonable control.
7. Refunds and Returns
To be eligible for a refund under our 30-Day Money-Back Guarantee, all applicable conditions in our Refund Policy must be met.
Refund requests must be submitted within thirty (30) days of the confirmed delivery date.
Requests made after thirty (30) days from the confirmed delivery date are not eligible and will not be approved, except where applicable law requires otherwise.
Shipping and handling fees are non-refundable.
Physical product returns are not required and will not be accepted.
Subscription renewals and recurring charges processed after the applicable 30-day guarantee period are not eligible for refunds, subject to applicable law and the terms of our Refund Policy.
Customers are responsible for managing, modifying, or canceling subscriptions prior to renewal. Failure to cancel prior to a scheduled renewal does not, by itself, constitute grounds for a refund.
Refund eligibility and all refund limitations are governed by our Refund Policy.
Resilia similarly places the 30-day delivery-based refund window directly into its Terms of Sale.
8. Electronic Communications
You consent to receive electronic communications from ReForm® at the email address associated with your order or account, or through notices posted on the Site, where permitted by law.
You acknowledge that electronic communications may satisfy legal requirements that communications be provided in writing.
The frequency of electronic communications may vary based on your orders, account activity, subscriptions, support interactions and other use of the Site.
9. Disclaimer of Warranties
EXCEPT WHERE INAPPLICABLE OR PROHIBITED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS UNLESS EXPRESSLY STATED OTHERWISE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ROEE HAIM REVIVO LLC D/B/A REFORM® DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
10. Limitation of Liability
EXCEPT WHERE INAPPLICABLE OR PROHIBITED BY LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT ROEE HAIM REVIVO LLC D/B/A REFORM®, ITS OFFICERS, EMPLOYEES, DIRECTORS, SERVICE PROVIDERS, SUPPLIERS, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THIS INCLUDES, WITHOUT LIMITATION, LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR PRODUCTS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THIS LIMITATION APPLIES REGARDLESS OF WHETHER SUCH DAMAGES ARISE FROM CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY ARISING FROM:
(1) THE USE OF OR INABILITY TO USE THE SITE;
(2) THE USE OF OR INABILITY TO USE PRODUCTS PURCHASED THROUGH THE SITE; OR
(3) THE COST OF SUBSTITUTE PRODUCTS OR SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REFORM®’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION SHALL NOT EXCEED THE AMOUNT YOU PAID TO REFORM® DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.
Certain jurisdictions do not permit some exclusions or limitations of liability or implied warranties. In those jurisdictions, these provisions will apply only to the maximum extent permitted by applicable law.
11. Goods Not for Resale or Export
You represent and warrant that you are purchasing products or services from the Site for your own personal or household use and not for unauthorized resale or export.
You agree to comply with all applicable laws and regulations relating to the purchase, possession, use, resale or export of products purchased through the Site.
12. Privacy
Our Privacy Policy governs the processing of personal information collected from you in connection with your purchase of products or services through the Site.
13. Force Majeure
We will not be liable or responsible to you, nor deemed to have defaulted or breached these Terms, for any failure or delay in performance when such failure or delay is caused by circumstances beyond our reasonable control.
Such circumstances may include acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities, terrorist threats or acts, riot or civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, labor disputes, carrier disruptions, supply shortages, telecommunications failures or power outages.
14. Governing Law and Jurisdiction
All matters arising out of or relating to these Terms are governed by and construed in accordance with the laws of the State of Wyoming, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of another jurisdiction, except where applicable federal law or mandatory consumer law provides otherwise.
15. DISPUTE RESOLUTION AND BINDING ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
(a) Except where applicable law prohibits mandatory arbitration, any dispute or claim arising from or relating to these Terms, our Privacy Policy, Terms of Sale, advertising or marketing practices, products or Services shall be submitted to binding, final arbitration before a single arbitrator administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules.
This arbitration provision shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1–16.
The arbitrator shall apply applicable substantive law of the State of Wyoming to the extent consistent with the FAA and applicable law.
The arbitrator may award remedies available in an individual action under applicable substantive law.
Except where prohibited by law, the arbitrator may resolve disputes only between you and ReForm® and may not consolidate claims or proceedings without the consent of the parties.
Except where prohibited by law, arbitration shall proceed only on an individual basis and not as a class or representative action.
If any portion of this arbitration agreement is found unenforceable as to a particular claim or remedy, that claim or remedy shall be resolved in the appropriate court while the remaining arbitrable claims shall continue in arbitration to the extent permitted by law.
(b) Notwithstanding the foregoing, Roee Haim Revivo LLC d/b/a ReForm® may seek injunctive or equitable relief in an appropriate state or federal court located in Wyoming relating to actual or threatened infringement, misappropriation or violation of its intellectual property rights, to the extent permitted by law.
(c) UNLESS YOU TIMELY OPT OUT, AND EXCEPT WHERE APPLICABLE LAW PROVIDES OTHERWISE, YOU MAY NOT HAVE THE RIGHT TO:
(A) HAVE A COURT OR JURY DECIDE YOUR DISPUTE;
(B) OBTAIN DISCOVERY TO THE SAME EXTENT AVAILABLE IN COURT;
(C) PARTICIPATE IN A CLASS ACTION AS A CLASS REPRESENTATIVE OR CLASS MEMBER;
(D) ACT AS A PRIVATE ATTORNEY GENERAL; OR
(E) CONSOLIDATE YOUR CLAIM WITH THE CLAIM OF ANOTHER PERSON.
Other rights available in court may also not be available in arbitration.
(d) Arbitration Opt-Out.
You may opt out of this arbitration agreement within 30 days of the date you purchased a product or Service through the ReForm® website by sending written notice to:
Roee Haim Revivo LLC d/b/a ReForm®
Attn: Legal Department
30 N Gould St #53705
Sheridan, WY 82801
United States
Your notice must include your full name, the product or Service purchased, and a clear statement that you wish to opt out of arbitration.
Resilia likewise uses individual AAA arbitration, the FAA and a 30-day written opt-out mechanism.
16. Assignment
You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent.
Any attempted assignment or delegation in violation of this Section is null and void.
No assignment or delegation relieves you of your obligations under these Terms.
17. No Waivers
Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.
Any waiver will be effective only if made in writing by an authorized representative of Roee Haim Revivo LLC.
18. No Third-Party Beneficiaries
These Terms do not and are not intended to confer any rights or remedies upon any person other than you and Roee Haim Revivo LLC, except where applicable law provides otherwise.
19. Notices
(a) To You.
We may provide notices under these Terms by sending a message to the email address you provide or by posting a notice on the Site.
Notices sent by email will be effective when sent, and notices posted on the Site will be effective when posted, subject to applicable law.
It is your responsibility to maintain a current and accurate email address.
(b) To Us.
Notices to us under these Terms may be sent to:
Roee Haim Revivo LLC
30 N Gould St #53705
Sheridan, WY 82801
United States
Email: royshopify012@gmail.com
We may update our notice address by updating these Terms.
20. Severability
If any provision of these Terms is held invalid, illegal, void or unenforceable, that provision shall be deemed severed or limited to the minimum extent necessary and shall not affect the validity or enforceability of the remaining provisions.
21. Entire Agreement
Our order confirmation, these Terms, our Refund Policy, Subscription Policy, Shipping Policy and Privacy Policy constitute the final and integrated agreement between you and us regarding the matters covered herein.